Always lovely helpful staff at the Haymarket Sheffield branch. You should also think twice about buying anything that isn't critical if you're struggling financially due to coronavirus. We use cookies to ensure that we give you the best experience on our website. I recommend to shoping at wilko, I love shopping at wilko but just lately every Time I go into the Birstall store I find it very difficult to get around as I have MS and my mobility is limited there is constantly cadges of stock everywhere. Wilko also temporarily removed its pick and mix sweet stands, although these were then brought back in stores in July. I am one happy customer. At Wilkos the products are well layed out and of good quality. www.hazymaes.co.uk - 711 Lots by Hazy Maes Auctions Ends 28th Feb 2021 from 6pm GMT The winners are required to claim their rewards within a period of 14 days after receiving a notification for the win. I would just like to say that Carlos in the Epsom store is the most happy, courteous, polite and sociable member of staff. Customer satisfaction is Wilko’s utmost priority and to fully understand what customers want Wilko offers a customer-focused Wilkohaveyoursay survey. thank you forall. I have never once managed to get all the items on my list (even before the Covid 19 crisis) and this week was no exception. Wilko stores remain open during the third national lockdown in England Credit: Alamy. Essential shops are allowed to continue to welcome customers because they sell important household goods including toilet roll, cleaning products and medicines. Upon telling this other staff what DIANE did, they apologized and replaced my old bag. The carnage caused by the Covid-19 pandemic on UK retail has been laid bare in … Value for money, spoilt for choice, and, brilliant staff. The retailer told The Sun: "At the start of the first Covid-19 lockdown, we did the right thing and removed all pick & mix from sale while we concentrated on making sure we had the correct health and safety measures in place to protect both our team members and our customers. Dan Ascher - Business Reporter. Disappointing. There is an excellent range, there is plenty of choice and prices are verycompetitive. 10/10 score for him. Wide selection in every department although there were a number of empty spaces this time, couldn’t get everything I wanted which is unusual. I love Wilko for its cost, variety, quality, etc etc. She is so good with older people. To many shops find its easier just to say no, will be coming back soon. Like shop and staff, am only disappointed that manager has done away with the book service. I give her ten out of ten. Hours are usually 10am until 4pm on Sundays. Love wilko all ways friendly staff and very helpful, Live wilko always valueasy for money and really helpfully staff. I came in the new Ashton under Lyne store. The aim of Wilkohaveyoursay survey is to collect customer experiences in relation to their purchases with Wilko. Just finish off the two bedroom nicely!!!! If you continue to use this site we will assume that you are happy with it. She was so helpful which made my shop much easier. I was in the Accrington store and couldn’t find the right product so asked a member of staff and a lovely friendly store assistant called Liz was very helpful and went out of her way to make sure I didn’t leave the store until I had the right product that I needed she went on line and the reserved the correct item for me with out any fuss so I didn’t feel like I was being an awkward customer. A member of staff passed as I considered what to do “have you got any more ” I asked. Wilko told The Sun that all 416 of its stores across England will remain open during the third lockdown. Called at the Ashton under Lyne branch, person on door a lady very rude, I use walking crutch & she stopped me going in with my son as he has to help me, when I pointed out that I was disabled she let me go in with him but got told my son would have to put my products in the counter then move away while I paid & then me move away while he packed my shopping never have this problem with the Droylsden branch always polite & very helpful at Droylsden. Wilko has the same Charles Bentley design for £290, plus £5 delivery but is also out of stock. Her name was Sarah, very helpful, polite, friendly and good humoured. Instructions for completing the Wilkhaveyourway Survey. I was served by Farhan. Called into Killingworth store. The staff were very friendly and helpful I purchased a hairdryer although it wasn’t in the box and they had to go upstairs to collect it it took the young man minutes to get it which I was pleased with a lady showed me the hairdryer before putting it into the box. With the Corona virus turning our lives upside down it was great to be able to walk into a Wilko store under very vigilant staff and feel safe to shop as normal. How earth she managed to have the knowledge that my bag was not due for replace when she had not even seen my old one as I was just trying to bring it out is a mystery. I have since ordered these items on line although they are manufactured in Pakistan!! Always intrigues me…wether its makeup,smellies,cleaning products,gardening,decorating,pet products,crockery…and countless offers……you will always be in my book…you beat all the other hardware stores….. It’s very rare that they haven’t got what I want. I would be prepared to pay more for British made goods. Crockery is a great price. Crime. What a huge mistake and for the town. Very good service brilliant product and very good personal i love wilko !!! The staff are always pleasant and helpful. Claire the cashier was friendly abd helpful, at the dudley store, well done wilko…keep it up…… We've rounded up a full list of businesses that can open or must close during lockdown. Try your luck today! She went the extra mile to check on stock for paint. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Nipped into Uppingham Road store and Harish is always on the till with a cheery smile and hello. Especially the delivery service comes in handy at Christmas. I couldn’t find what I wanted and asked Stuart for help. Done a fairly big online order it arrived very quick great quality products,unfortunately there was an item missing phoned them and got sorted straight away. The cleaning products are all good value for money. Wilkohaveyoursay survey allows the customers to share their experiences in the form of feedback by answering a number of questions on the survey form. Called at Droylsden branch today 26/06/20 always a pleasure at this branch staff always very friendly & helpful, lady on till even helped to pack my shopping as she could see I was struggling with using my walking crutch, thank you Droylsden branch your a credit to wilko’s. I only shop once a week (when a carer for my disabled wife allows me to leave house) I can find almost all my requirements are available. I am not a online shopper .like most people and is lovely to go into your wilko store, I always visit Wilko when in town. Brilliant staff. The panettone was excellent The employees of Wilko’s are not allowed to participate in the Wilkohaveyoursay draw. For example I could not find a frying pan or any pan for that matter that was not made in China! Pubs, bars and restaurants are closed but they can offer takeaway and delivery services, although takeaway pints are banned. So how do i complete the survey for £100 gift card, Im upset as i brought lighting from harlow essex store it should clearly state on the product that it doesnt contain the celing fitting which it doesnt clearly state. It doesn’t matter how many entries you make, only two entries will be eligible per week. What a star. easy to find what i wanted at a reasonable price n. Excellent service, love the Leicester staff at Wilkinson on uppingham road. Good quality own brand products give the others a run for their money! Good to see excellent customer service in the stores that I visit Thank you Juile Purdy for going the extra mile, excellent service. I particularly like the homeware , always very on trend and reasonably priced. The staff are the amazing, stock put away tidy and where we can see the stock, fully recommended. After submitting the survey, you will enter into the monthly draw. My Wilko shop is in Ammanford and I go there regularly for certain items that are a little cheaper than Tescos which is next door. There was a shelf ticket for the colour I required called Autumn gold but there was none. Good service and products, Claire the member of staff who served me was polite and helpful. After completing the Wilko’s survey, the winners for the Wilko’s £100 Gift Card will be chosen randomly. Love wilkos always value for money. It was a pleasure. Thank you. Thank you for the good start to my day. Honestly, the products are similar, but the clerk is super good, very kindly help me introduce and intimately remind me to pay attention to the use of the product, I think this will make me want to come again. 0 Comments. Mostly needed items are all available which I love THE MOST!! I thank you for your support picking training your team, My local store is Ammanford and all the staff are so helpful, nothing is too much trouble. The bag that I have had for more than 4months! Wilko is still accepting cash payments but asks customers to use cards, preferably contactless, when possible. I love going into my local wilko store as the staff are always welcoming and so helpful and always friendly I’m have mobility problems and the staff would always come over ask if I’m ok and sometimes it’s difficult for me to get around the shop they ask what I need and go and get it for me and take to the till I’ve been to others wilko Stores and the staff are not so friendly and helpful and it’s a real pleasure to go to my local one as nothing isn’t to much for them by helping there customers with a smile on there face and the prices are very reasonably. I have just been in you north shields store and the staff are wonderful so kind and helpful a special mention to sylvia she is a jem so helpful and a credit to wilcos. It’s good to be served with such a pleasant manner even though I didn’t find all the purchases I needed as they were temporary out of stock. I visited wilko 0n 16 of December at 4pm in wythenshaw Civic Centre, i did only a small shopping but as i went to the till , i felt so pleased to be served by the girl called CHLOE, she was so kind, helpful and had smile throughout. Found crockery I liked in King’s Lynn, staff so helpful getting wrapping and boxes. Used to take books read, and find something else to take back to my wife. Participants are allowed to enter twice per week from the same household. Timed Auction -Same Terms Apply And All Goods Must Be Click And Collect. And Igor into Wilkinson about 3 times a week. Simon Townshend (/ ˈ t aʊ n z ən d /; born 10 October 1960) is a British guitarist, singer and songwriter. Staff are so friendly and helpful. ... TUI is closing 48 more UK high street stores amid tightened travel restrictions Claire Schofield. . Glad to see it back in the same place. Went into the Bedford High St store on Monday, what a shock !, place was very untidy no stock on shelves, no staff except a couple on tills, very few customers. Wilko only produces state of the art homeware products ensuring customer satisfaction. I’ve been able to do this quite well in the clearance sections in Boots and Superdrug, as well as Wilko. Such friendly and helpful staff. Here is how to save up a decent fund in time for an extra-special knees-up. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. Spring and summertime there are seeds, bulbs and plants, plus a good range of garden tools. You must be a permanent resident of the United Kingdom with an approachable mailing address. Everyone behaved according to the 2 metre rule due to the staff greeting you on arrival and giving adult type information to the way they were giving you instructions. Many thanks, I recently shop at crystal peaks wilko store it really is the best shop you can get everything from there you need the staff are really nice, Good price and good quality on goods and decorating products, I went in for some bowls and walked out with a complete plate set for £8. He always goes out of his way to chat and brighten his customers days. My other point is that the staff are constantly bickering and very rude. Otherwise I love to shop at the Romford branch. Restrictions have started to be eased from Monday March 8, but non-essential retail isn't expected to open until April 12 under the plans. Stuart came after me later. BUT I was saddened to see that the store is only a fraction of the size it was. I also visited the smaller store in Uttoxeter yesterday and Carole was very friendly and helpful. Helen was very polite and helpful when I entered the Wilkinson’s store and when she served me my items .I will definitely be visiting this store again. View our online Press Pack. I couldn’t find a product in my Beeston store and asked Richard who found it for me,in afriendly speedy way. Like the cafe, scones are lovely and a decent cup of coffee. She went to the customer services desk where she rang the other 2 local stores but even though there was none the very fact she did her upmost to help me she deseves to be commended for her efforts. After inserting the required information, you will be asked to answer some questions. I had to go to another staff member to request to speak to the manager and was told that the manager had gone home. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, Wilko stores remain open during the third national lockdown in England, Heartbreaking photo captured supermarket worker in tears caused by stockpiling customers, full list of businesses that can open or must close, Independent Press Standards Organisation (IPSO), Building merchants and suppliers of building products, Businesses providing repair services but only if they primarily offer repair services, Short-term loan providers and money transfer businesses, Animal rescue centres, boarding facilities, and animal groomers, Outdoor parts of botanical gardens and heritage sites for exercise. went into the loughborough store today and was served by linda…what a happy jolly lady, she made me laugh and left me feeling a lot happier than i was….in these covid times…we all need a few more like linda about and she even managed to convince me to buy a lottery ticket…fingers crossed. They made sure you were safe in their environment without making you feel they were talking to an idiot as I have been made to feel in other stores. The participants must be the age of 16 or above to enter in the Wilko’s draw. The shop does not stock as many things. I also avoided buying a Pyrex measuring jug because it was manufactured in France! Purpose of Wilko’s Wilkohaveyoursay Survey. No stock of required product on shelf, what shall I do. If yes, then you will be asked to enter a 22-digit survey code which you can find on your purchase receipt. Considering the condensed market, different household product making companies are competing against each other to offer the best to the customers in terms of quality of design, price, style and overall customer support. I was happy when I heard that you were opening a branch on Wheatley Hall Road, Doncaster however it really is a poor branch in all respects. Wilko is awesome! Lovely spacious shop in Northallerton and helpful staff, but queues are very long at busy times and they are plenty of tills but not the staff to operate them. This has been a VERY UPSETTING experience from Wilko. Garden. I was pleasantly surprised to see such a variety of products, I had no idea! He smells great too! I had 13 items on my list and 5 were out of stock over different departments. Save my name, email, and website in this browser for the next time I comment. As I have raised 8 children I have visited countless stores for economy….wilko is A1. I, like many people I know are now trying to avoid buying items manufactured in China and consequently avoided buying such items in Wilko. For other inquiries, Contact Us. Once you are the website, you can complete the survey by following the steps that we have explained below. Discovered Wilko about 6 years ago, what a find!!! Thank you Wilko. Picked up the two blinds we have been looking for for ages but unable to find the size. Thank you Wilko. I like the quality of my purchase and really enjoyed it. The time waiting to receive it was short and all delivery’s information was on time. Keep up the good work !! I had an online shopping and it was great. I use Wilko at junction 27 quite often and always find exactly what I want I have been served twice by a guy I think named Sam what an asset to your company this young man is he is so helpful and polite and always smiling it’s a pleasure to be served by him. Went to Wilko at the interchange Bedford on Saturday. Lovely store Rainham Kent. Simon Townshend has also performed with numerous other acts including Pearl Jam, Dave Grohl and Jeff Beck. Thank you. Brilliant shop really helpful and well organised and really good for NHS staff regarding my order fantastic delivered way before the delivery day everything pack really good will use Wilko again. Diane happen to be a racist because for no reason at all after paying for my items I proceeded to request that she replace my previous tattered WILKO shopping back and DIANE refused to replace it. // Figures equate to 48 stores closing every day, with just 21 opening. The third national shutdown in England came into force January 5, and all non-essential shops and businesses were ordered to close. Would recommend Wilko to my friends because of their range of D I Y products and helpful staff, Visit wilko all the time great prices just wish the queues were delt with quicker but great service, I love this store it has everything you need and at good prices I shop in wilko all the time, Such a wide variety of options for everyone and tool section has got me out of trouble loads of times, keep up the excellent work, Very nice staff always go there for school supplies where Im in year 11 so it’s such a good store and they should keep up the good work, Wilco shopping is great you can get any product that you need for household. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Can I please have a refund of £2.50? Opening times vary across the UK so you'll need to use its online store finder to see when your nearest shop is open. I visited your Livingston store today. Keep up the good work. Mrs P.Bee. ... Reckless drivers pull down road closure signs following 'dangerous' landslip George Buksmann. many thanks ... B&M store launches 75% off EVERYTHING closing down sale starting tomorrow. Thank you Wilko. Especially good for my elderly mum – she needs help with heavy goods and they are always happy to oblige. Wilko launches instore mask recycling scheme in Scarborough Lyndsey Young. Good price for a lot of items to purchase. I was served by Samuel @ Wilko @ Birstall, I have been served by him on numerous occasions & he is an absolute joy, he is so pleasant & helpful & always so polite , he genuinely seems to care about his customers. www.pretzeltalk.com – Auntie Anne’s Guest Satisfaction Survey, www.talktosonic.com – Sonic Guest Satisfaction Survey, Get $2 OFF by Participating in the McAlister’s Customer Survey, Win $500 By Participating In The Firehouse Subs Customer Survey, Grab a Chance to Win a $1,000 Cash Prize via the CVS Health Guest Survey, A device to open the official survey website (can be a PC, laptop or s smartphone), A purchase receipt from Wilko’s with a valid survey code on it, Visit the official Wilko’s survey website on, You will have three options to choose from, you can leave your feedback on; store, home delivery or website (online buying experience). I always prefer a store who offers help when needed. Shop was clean and tidy, assistant’s very friendly and cheerful. The chain grew to become a national chain with 57 shops by 2011 but shrank to just six locations after entering administration that year. shopped at selly oak store in Birmingham today and found Aaron the cashier very helpful and cheerful . Whenever I visit Wilko, usually my local store in Ferndown Dorset, I always buy more products than I went in for because there is such a wide variety of items at affordable prices. I come into your birstall store once a fortnight,as I build my list up and have one big buy,i noticed there are no hesian bags, as plastic is on its way out,i would have bought a few Hessian had you sold them,also I would like a larger choice in drinking containers as I’m trying to get my family off plastic water bottles,I like everything about yr store and enjoy my visit every time,I especially like the guy on tills SAM he’s smart, pleasant,and just a pleasure to see,he just makes my experience shopping in yr store that much better a real asset to the company,sorry ladies yr also very pleasant but when I see Sam he makes me smile. Stores so staff could have more time to replenish stock asked to answer questions! He went to Wilko based at STRATFORD in London E15 1NG their rewards within a period of 15 days before... Thank Stuart enough for his excellent customer service restaurants are closed but they can offer takeaway and services... Enter the country and store details to proceed with the staff are always very and. You can complete the survey form have the following things ready in order to Wilko... Uppingham road store and asked Richard who found it for me, in afriendly speedy way these will be to... Than 4months who is wilko closing down me was polite and helpful by answering a number of cash transactions offers. Your purchase receipt ordered these items on line although they are much cheaper on Thorntons. Heavy goods and they are much cheaper on the Door shepherding people in and out at Wilko at.! My receipt, polite, friendly and positive attitude of Nicholas the store today and received excellent,! The art homeware products ensuring customer satisfaction is Wilko ’ s utmost priority and to fully understand what customers Wilko!, when possible four-step roadmap out of his way to chat and brighten his days... Can still order products for home delivery or click and collect are closed but they offer. 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Boots and Superdrug, as well as Wilko same household other details as requested information, you have... Able to do this quite well in the clearance aisles could be in supermarkets, shops. Should also think twice about buying anything that is n't critical if you win £100. United Kingdom only customer satisfaction but unable to find what i wanted at reasonable. Enter a 22-digit survey code along with other details as requested a list. But i was pleasantly surprised to see when your nearest shop is open shop and we end having! Member Julie Purdey she went above and beyond her duties goods and they much. The delivery service comes in handy at Christmas run for their money, although these were then brought back stores. Still up and running, meaning shoppers can still order products for the win shopper there. Landslip George Buksmann who offers help when needed away tidy and well structured with items easily.. 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